The Requirement
Lost luggage and baggage mishandling are among the top causes of passenger dissatisfaction. Traditional tracking systems often lack visibility once bags leave the check-in counter, creating blind spots in baggage halls, transfer zones, and loading areas.
To improve efficiency, airports and airlines need a system that monitors baggage movement in real time, ensuring smoother transfers, better communication between handling teams, and faster response to disruptions.
The Solution
AMORPH.senses LiDAR solution tracks baggage across conveyors, carts, and sorting areas with unmatched precision. By providing real-time visibility into where bags are and how they move, operations teams can optimize flows, reduce errors, and improve turnaround times.
The system’s data also helps identify blockages, overloading, or inefficiencies in baggage systems, supporting proactive interventions that keep bags — and passengers — on time.
Solution Features
- Real-Time Object Tracking – precise movement of bags on belts, carts, and trolleys.
- Automated Alerts – instant notifications for blockages or delays.
- Seamless Integration – connects with baggage handling systems (BHS).
- Scalable Deployment – sensors cover small or large baggage halls.
- 24/7 Monitoring – continuous oversight for operational reliability.
Solution Benefits
- Fewer lost or delayed bags.
- Improved baggage hall efficiency.
- Faster transfer operations between flights.
- Lower operational costs through early error detection.
- Happier passengers and smoother journeys.